2012 Reviews From Arizona BBB Website

 

A rated by the Arizona Chapter BBB

Page 2

I used this business to install laminate floors in two homes. The service was very professional from the first visit for quote through installation and beyond. They also promptly came back out to assist after a small (unrelated) flood required removal and reinstallation of flooring, and charged very competitive prices at all stages.

This customer had a POSITIVE experience with this business.
This customer WOULD recommend the business to a friend, family member, neighbor or colleague.
by Claudia W. on 2/22/2012

Overall the AZ Floor Company handled replacing my old carpet pretty well. The installer's were very quick and the pricing was fair I felt. So far I have had the carpet in for a year and it handles stains well (pets, etc.) and still looks brand new.

This customer had a POSITIVE experience with this business.
This customer WOULD recommend the business to a friend, family member, neighbor or colleague.
by Matthew K. on 2/22/2012

Excellent service. No high pressure sales and very knowledgeable. The installers were professional and timely. Floor was installed as promised and although trim was not in stock and shipment delayed, it was installed immediately when received. Other's that used the advertised discounted floor company around the same time experienced numerous problems and delays.

This customer had a POSITIVE experience with this business.
This customer WOULD recommend the business to a friend, family member, neighbor or colleague.
by SDM on 2/21/2012

I contracted with AZ Floor Company to install laminate floor in my family room and dining room. From the initial consultation with Larry to select the materials and determine the schedule to the actual installation itself, the professionalism and quality of work was outstanding. I don't know if every crew is the same caliber, but my installation crew was so excellent that I specifically requested them again when I contracted for installation of the same flooring for my living room. I have recommended this company to others and would continue to do so as I could absolutely have not been more pleased with the entire experience.

This customer had a POSITIVE experience with this business.
This customer WOULD recommend the business to a friend, family member, neighbor or colleague.
by Pat S. on 2/21/2012

I contracted with AZ Floor Company to install laminate floor in my family room and dining room. From the initial consultation with Larry to select the materials and determine the schedule to the actual installation itself, the professionalism and quality of work was outstanding. I don't know if every crew is the same caliber, but my installation crew was so excellent that I specifically requested them again when I contracted for installation of the same flooring for my living room. I have recommended this company to others and would continue to do so as I could absolutely have not been more pleased with the entire experience.

This customer had a POSITIVE experience with this business.
This customer WOULD recommend the business to a friend, family member, neighbor or colleague.
by Pat S. on 2/21/2012

Before moving into our 3200 sq ft home in 2009 we had AZ Floor Company install new tile throughout the entry, dining, kitchen, family room and a couple of bathrooms. They did a great job and I couldn't have been more pleased. The following year we had a another bathroom done. The tile in the upstairs bathroom failed- and Larry was fantastic about getting the installers back in to fix it. They ripped out the original tile and re-did the room all at no cost to us. I'm saving for a hardwood in my living room now, I couldn't be more pleased with the product, service and installation from AZ Floor company.

This customer had a POSITIVE experience with this business.
This customer WOULD recommend the business to a friend, family member, neighbor or colleague.
by Karen P. on 2/20/2012

The Floor Company provided a high quality carpet at a fraction of the cost that their competitors quoted me. They presented a number of great options, and helped with the selection process. The installers were professional, and performed as the sales rep had promissed.

This customer had a POSITIVE experience with this business.
This customer WOULD recommend the business to a friend, family member, neighbor or colleague.
by Scott R. on 2/20/2012

AZ Floor Company did a great job. They had a large selection at a range of prices. The final product was installed quickly and looks great! Their representative, Larry, was friendly and knowledgeable and I would be happy to work with them again.

This customer had a POSITIVE experience with this business.
This customer WOULD recommend the business to a friend, family member, neighbor or colleague.
by Catherine C. on 2/20/2012

AZ FLOOR COMPANY CAME TO MY HOME AND INSTALLED CARPET THROUHOUT MY HOME. they were very helpful in helping me pick out colors and the best carpet for my budget.The workmanship during and after the installation was excellant.I would recommend AZ FLOOR COMPANY its nice to see a company that cares about the work they do thank you ROBERT W CLAMPITT

This customer had a POSITIVE experience with this business.
This customer WOULD recommend the business to a friend, family member, neighbor or colleague.
by ROBERT C. on 2/20/2012

This company is just amazing. I had them put in laminate flooring into a friend's house and was just so impressed with the pricing, the quality of the product and the professionalism of the installation. They also layed over 900 sq. ft. of tile in my house and again, they beat all the competition in price and quality. Plus their customer service is excellent. They did everything they promised and then some. You don't find companies out there like this one too often. Thanks Larry for all your excellent, excellent work and customer service - I recommend you to everyone I know that needs new flooring! You do exceptional work.

This customer had a POSITIVE experience with this business.
This customer WOULD recommend the business to a friend, family member, neighbor or colleague.
by Kathleen B. on 2/19/2012

AZ Floor Company did a great job. They had a large selection at a range of prices. The final product was installed quickly and looks great! Their representative, Larry, was friendly and knowledgeable and I would be happy to work with them again.

This customer had a POSITIVE experience with this business.
This customer WOULD recommend the business to a friend, family member, neighbor or colleague.
by Catherine C. on 2/20/2012

Larry from AZ Floor came to our house with samples, and we quickly chose a wide plank engineered wood that would enhance our remodel. Larry emailed the bid quickly, and he accommodated our request to work around the other contractors. AZ Floor workmen removed old hardwood, scraped and leveled down to the concrete and hauled away the debris. Then, as agreed, they came back later to lay and glue the new floor, and installed baseboards. It looks beautiful, and adds so much to the overall remodel. We absolutely would recommend AZ Floor Company.

This customer had a POSITIVE experience with this business.
This customer WOULD recommend the business to a friend, family member, neighbor or colleague.
by Gloria M. on 2/19/2012